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vor 30 Tagen
Hello @GregDA,
thank you very much for the pleasant call. As discussed, here is the link https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/kuendigung to cancel your contract due to your relocation outside of Germany. You can also upload your proof of relocation through the same link.
If you need any further assistance, I am always here to help.
Kind regards
Khaled
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vor 30 Tagen
Thank you for your call @Khaled A.
As exchanged I will share with you my new registration that will confirm my move to the new city in Germany associated with the contract I shared with your team last week.
It will be the proof that I have relocated in Germany but in a temporary serviced apartment without possibility to use my own internet contract.
Please let me know if I missed anything from our exchange.
I will shared the anmeldung from the week of the 15th of December.
Once again thank you for your support
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vor 30 Tagen
Dear @GregDA,
yes, don't worry.
Please send us a document proving that a contract exists at the new address, as well as the registration confirmation, then we will terminate the contract for one month.
Kind regards Khaled
von
vor 7 Tagen
Hello @Khaled A.
I would like to let you know that I have submitted all the documents requested for cancellation:
Rental contract
Internet Bill from the rental apartment
Proof of Anmeldung in Dusseldorf
Please let me know if anything is missing or if you have all the elements to proceed to the cancelation of my contract.
Thank you
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von
vor 7 Tagen
We received your email @GregDA
The responsible department will process the cancellation, and you will get a confirmation shortly.
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