Dear Telekom,

I have submitted an application to cancel and port my phone number to another provider. The cancellation date given to me is December 29th, 2023. 

This is wrong, I want my current contract to end when it expires. This is December 31, 2023. Please change my cancellation date to December 31, 2023 and confirm. 

If you would like to speak to me, please arrange for an English speaking agent to call me on my phone. Vodafone offers 100GB of data for 12 months with an annual 5G prepaid top-up of EUR 99. Why is Telekom so silent?

After 3 years I feel bad to leave Telekom... I would have preferred to stay.