I'm moving and the same service is not available in my new address

vor 2 Jahren

I'm moving and the same service (internet with same connection speed)  is not available in my new address, how do i go about cancelling? Tried the chat ( where i can use the translator) but it's never available for me.

 

 

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7

    • vor 2 Jahren

      @LeonardoF 08003301000?

      Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzen
      https://www.telekom.de/hilfe/hilfe-bei-stoerungen

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      Antwort

      von

      vor 2 Jahren

      Hello Soren,

       

      Will you please call me again today at your earliest convenience.

       

      Many thanks,

      Leonardo

      Antwort

      von

      vor 2 Jahren


      Please use the @ sign to send a notification, like this: @Sören G. 
      Colud you give a timeframe for tomorrow, too? Thanks.

       

      Antwort

      von

      vor 2 Jahren

      Thanks.

       

      @Sören G. would you please call me on the 6th any time or on the 7th from 13:00 to 17:00 hours.

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      Antwort

      von

    • vor 2 Jahren

      Hello @LeonardoF ,

       

      please excuse the late response. 

       

      Do you still need any help with your relocation or is the problem already solved? 

       

      If so, please reach out to us and we will find a proper solution for you. 😊

       

      Kind regards

      Jannes H.

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