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Access data not identified

6 years ago

Hello,

I received my Speedport smart router yesterday. I could set it up with the help of instructions now I can also connect to the WiFi through my laptop but I can't access the internet. When I login to the speedport.ip and enter my Zugangsnummer and persönlich Passwort I get an error saying the access data is incorrect. Could I get some help here ?

Thanks,

Sneha

506

13

    • 6 years ago

      Hello @SnehaVasanthaKumar18,

       

      please try the automatic setup: http://telekom.de/einrichten

      Does it work?

       

      best regards MarciPan

      10

      Answer

      from

      6 years ago

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha

      Answer

      from

      6 years ago

      SnehaVasanthaKumar18

      Hi Macipan, My connection was not activated yet.It is working now. Thanks for the support, Sneha

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha

      SnehaVasanthaKumar18

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha


      you're welcome, thanks for your feedback and nice to have it working now. Fröhlich

       

      best regards MarciPan

      Answer

      from

      6 years ago

      Hello @SnehaVasanthaKumar18,

      I am glad to hear the news too. Fröhlich

      Kind regards Anja W.

      Unlogged in user

      Answer

      from

    • Accepted Solution

      accepted by

      6 years ago

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha

      0

    • Accepted Solution

      accepted by

      6 years ago

      Hello @SnehaVasanthaKumar18,

      I am glad to hear the news too. Fröhlich

      Kind regards Anja W.

      0

    Unlogged in user

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