Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

Solved

Access data not identified

6 years ago

Hello,

I received my Speedport smart router yesterday. I could set it up with the help of instructions now I can also connect to the WiFi through my laptop but I can't access the internet. When I login to the speedport.ip and enter my Zugangsnummer and persönlich Passwort I get an error saying the access data is incorrect. Could I get some help here ?

Thanks,

Sneha

506

13

    • Accepted Solution

      accepted by

      6 years ago

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha

      0

    • Accepted Solution

      accepted by

      6 years ago

      Hello @SnehaVasanthaKumar18,

      I am glad to hear the news too. Fröhlich

      Kind regards Anja W.

      0

    This could help you too

    Access data not received

    5 years ago

    in  

    Festnetz & Internet

    365

    0

    2

    I need my access data

    3 years ago

    in  

    Festnetz & Internet

    329

    0

    2

    No data on pre-paid.

    2 years ago

    in  

    Mobilfunk

    133

    2

    2

    I can not access to Internet

    1 year ago

    in  

    Festnetz & Internet

    206

    0

    1

    Roaming not working

    11 months ago

    in  

    Mobilfunk

    665

    0

    3

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Informieren Sie sich über unsere aktuellen Internet-Angebote.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X