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Vertrag bei Telekom widerrufen- bei WOW ist der Vertrag noch als aktiv geführt

1 year ago

Hallo,

 

mein Vertrag „WOW Filme & Serien Standard by Telekom 12M“ wurde zum 04.03.24 widerrufen und wird auch im Telekom-Kundencenter nicht mehr angezeigt. Bei WOW allerdings ist der Vertrag noch aktiv und ich kann das Programm auch noch nutzen.

 

Woran liegt das? Ich möchte nachträgliche Berechnung vermeiden. WOW schiebt natürlich alles auf die Telekom.

 

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  • Accepted Solution

    accepted by

    1 year ago

    Guten Morgen @PSCHUMI888 ,

     

    vielen Dank, für deinen Beitrag hier bei uns in der Community. 😎

     

    In der Regel kann es ein paar Tage dauern, bis auch bei WOW der Vertrag als gekündigt auftaucht. 

     

    Bitte beobachte es noch mal und gib uns gerne nächste Woche dazu eine Rückmeldung. 😊

     

    Viele Grüße

    Svenja P. 

     

     

     

     

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