Gelöst

Video Ident Bestätigung fehlt (2x)?

vor 5 Jahren

Hallo, 

Vor fast 2 Tagen habe ich online einen MagentaMobil M for friends-Vertrag abgeschlossen und seitdem 2x das Video Ident Verfahren gemacht, leider ohne, dass ich eine automatische Email danach bekommen hätte. 

Das 2. Mal habe ich es aufgrund einer reminder email gemacht, die mich schon erstaunte.

Woher weiß ich, ob es diesmal geklappt hat? 

 

Danke.

 

Beste Grüße, 

Heino

1182

5

  • Akzeptierte Lösung

    akzeptiert von

    vor 5 Jahren

    Danke. Habe bei der Hotline angerufen, bei der man mir versicherte, dass alles seinen Gang nehmen wird. Habe dann die automatische Bestätigung Samstag Abend bekommen. Insofern klappt alles. 

    0

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