Prepaid customer number

25 days ago

Hello,

I have a prepaid phone number, and I need my customer number. Telekom online help says it is in my MeinMagenta profile, or on my bills. I don't get bills as I am prepaid, and there is no personal data in my profile in the app. Does anyone know where else I can get this please? I am going round in circles.

Thanks

S

38

2

    • 25 days ago

      Just use the web application, then open "Meine Kundennummern"
      https://www.telekom.de/mein-magenta-kundencenter

      Good luck.

      0

    • 25 days ago

      Hello @user_8f1d13,

       

      welcome to our community.
      If you use the MeinMagenta App, you can also view all your customer data.
      https://www.telekom.de/apps/meinmagenta-app?deeplinkurl=telekom://overview&samChecked=true
      I will be happy to answer any further questions you may have.

       

      Best regards
      Kathrin

      0

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