My customer number isn't working on the Magenta app
3 months ago
Hi!
I have a prepaid Sim card, I'm trying to access my data usage on the Magenta app, but when it's time to add my customer number the app keeps telling me : "the customer number could not be added, please try again!"
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4 months ago
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25 days ago
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3 months ago
Hello @user_i0nyyl ,
did you add your prepaid plan in the customer center via browser?
You can also choose to log in via phone number. :)
Kind regards
Anna
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