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eSim to Physical sim

4 years ago

Hi Telekom team

 

I would need to switch my eSim with Physical sim. Is there any way that I can order physical sim and switch it in my phone without visiting Telekom shop. On customer portal I found that I can order eSim but I was not been able to find hot to order Physical sim. Also is there a way to order physical sim but to have my eSim disabled only after having my physical sim in phone. I want to avoid time when I will not be able to use my phone. 

 

Regards

406

3

    • Accepted Solution

      accepted by

      4 years ago

      Hello @internet76431,

      sorry for the late reply. I'm happy to help you with your request.
      On which time are you availabe for a call?

      Kind Regards
      Malte M.

      1

      Answer

      from

      4 years ago

      Hi

       

      Actually I do not need help anymore. I have visited Telekom shop and exchanged eSim for physical sim. 

       

      BR

      Unlogged in user

      Answer

      from

    • 4 years ago

      @internet76431,

      allright. Thank you for your feedback.
      Glad to hear that my colleauges could be helpful already. Feel free to write us again, if you've got more questions or other requests. Have a nice evening!

      Kind Regards
      Malte M.

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