can't see eSIM options for the eSIM profile, not receiving verification code
2 years ago
I would like to convert my prepared physical SIM card to eSIM but there is some problem with Telekom website. When I go to My SIMs - SIM card overview and SIM management and I click on settings, not getting anv Verification Code from Telekom. I have visited Telekom office mutiple times, but none of the Telekom employees is ready to help, it seems they are just sitting there just chilling around. I am quite surprised with poor services from Telekom employees. Please help me resolve my issue relation eSIM options and verification code. NOT GETTING ANY VERIFICATION CODE.
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2 years ago
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2 years ago
Hi @Saurabh
Try again later or call the hotline 08003302202.
Telekom is currently having technical problems, which will probably also cause problems for you.
A Teamie can also help you.
So that a team can help you, please enter your details in your profile here.
This goes under: Meine Einstellungen
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2 years ago
Welcome to the community, @Saurabh
Please fill out your contact details in your community profile. I would be happy to look at it in detail.
Please give me a sign, after doing that.
Kind regards
Carolin L.
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