eSim to Physical sim

Question

Hi Telekom team

I would need to switch my eSim with Physical sim. Is there any way that I can order physical sim and switch it in my phone without visiting Telekom shop. On customer portal I found that I can order eSim but I was not been able to find hot to order Physical sim. Also is there a way to order physical sim but to have my eSim disabled only after having my physical sim in phone. I want to avoid time when I will not be able to use my phone.

Regards

Malte M. · Accepted Answer

Hello @internet76431,sorry for the late reply. I'm happy to help you with your request.On which time are you availabe for a call?Kind RegardsMalte M.

Malte M. · Answer

@internet76431,allright. Thank you for your feedback.Glad to hear that my colleauges could be helpful already. Feel free to write us again, if you've got more questions or other requests. Have a nice evening!Kind RegardsMalte M.

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