Hello,

We have a technician arriving tomorrow to install the Internet but our router has not arrived (order number xxxxxxxxx) when I check the status order I see details about the technician arriving but nothing about the router. We have had problems with our mail arriving so I want to make sure the router has not been returned to sender.

If we need to speak to customer service, is there a way to be connected to an English speaker?

Thanks in advance,

 

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