Please help me in English, The DSL connection isn't stabile
vor 2 Jahren
I'm deeply sorrow for not able to speak German but I'm learning.
I'm software developer and the internet connection is crucial for my job.
I was using Vodafone couple of months ago, I had stabilization issues so the guy in Telekom support suggested to switch Telekom for "Better" support.
So I'm using Telekom for 2/3 months, I still have stabilization issue. I attached router logs in this post.
If you check the logs, you will see one specific one explain the situation.
(R006-1) DSL antwortet nicht mehr (erfolgreiche DSL-Synchronisierung wurde verloren).
First approach from Telekom side was "Your router is old", I rent brand new from Telekom (Speed Port 4).
Nothing changed except I'm going to pay router rental.
They send technical to fix this issue, He changed only cabel positions and he didn't find any issue.
Then, I waited couple of days for making observation. Nothing changed, literally nothing.
After contacting with Telekom technical person, They said "No problem exists in your internet".
The question what should I do next?
Speedport_Smart_4_2024-07-24_SystemMessages.txt
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43
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vor einem Jahr
Hi again,
I don't know what changed, or maybe the router just did some kind of calibration—or should I call it a "God miracle" 😅
The internet is way better than on 16.09.2024.
I had only one interruption, which is totally okay.
2024-09-17 03:43:10 (R006-1) DSL is no longer responding (successful DSL synchronization was lost).
Good news:
I have the key for a couple of weeks, so there will be no more issues accessing the basement.
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vor einem Jahr
Hi @Caner Sariguel.
@Caner SariguelI'm glad that it seems to work better.
Have the technician already visited you?
Kind regards,
Martin Bo.
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vor einem Jahr
Hi @Martin Bo.
Thank you for fast reply.
Noch nicht, Ich kann warten aber Ich arbeit heute zu hause.
Das telekom website sagt mir dass "Noch 1 Kunde vor Ihnen"
Es tut mir leid für mein schade Deutsche
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vor einem Jahr
Nice @Caner Sariguel.
@Caner SariguelLet me know how the appointment went.
Kind regards,
Martin Bo.
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vor einem Jahr
I talked with technical guy.
He literally doesn't know what happened two days ago (16/09/2024) but he said exactly that "Everything seems OK, there is no problem. I don't see any problems"
Also he added, he cannot nothing to do.
As i said before, Today I had only one interrupting which means more than ok for me.
As lastly, we decided "Let observe the network for couple of day"
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