Order status and execution
vor 7 Tagen
Hello Team,
I am writing here to know the status of my order. As per details I should have received my device but I don't have any information so far. I have received only the sim card so far.
Order No. : xxxxx
Could you please update.
Regards,
Mukhsu00
Beitrag editiert aufgrund Auftragsnummer
24
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vor 7 Tagen
@MUKHSU00 That is very strange, I know that I placed the order to your address. When I look it up now, it looks like the hardware returned to us because of unknown address. Your name is on the post box?
Kind Regards Wiebke
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vor 7 Tagen
@Wiebke S.
Es wäre gut, auch mal die Auftragsnummer im Eingangspost zu löschen, die der TE leichtsinnigerweise
gleich mitveröffentlicht hat.
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Uneingeloggter Nutzer
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vor 7 Tagen
Address is ok. Because I received the sim card on the same address. Looks like they wanted to deliver to someone at home but no one was there. That could be the reason. Because I received the sim card letter from my post box. Hardware was not possible to deliver inside the box. Is there any tracking id? Can you please schedule it Saturday(13/12) onwards.
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vor 7 Stunden
@MUKHSU00 that didn't work as I imagened! I'll come back to you in a few minutes.
Kind regards Sven
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von
vor 6 Stunden
@Sven Ö. You can call now..
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von
vor 6 Stunden
@MUKHSU00 Thank you for the pleasant call and good, that we could find a solution. 😊 Just let me know, when you receive the shipping number otherwise, I'll call you tomorrow if I got it. 😊
Kind regards Sven
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