Status of my internet order

6 years ago

Dear Telekom,

 

On 20th September, I ordered an internet connection for my new apartment. Could somebody check the status of the order (if the internet could be installed and when)?

 

I could provide the internet-eingangsnummer.

 

Thanks a lot!

 

Best regards,

 

Arnaud

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  • 6 years ago

    Hello @arnaud.setio 

     

    in this community, users primarily help other users with questions and problems. We as "external" have no access to customer data.

    If you haven't filled your profile yet, please get it here:

    https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile

    nor after. This can only be read by internal employees.

     

    Greets - LERNI-

     

     

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  • 6 years ago

    Hallo @arnaud.setio,

    welcome to our community.

    Please excuse our late reaction.
    Appointment of technician to connect the Internet: 06.11.2019
    Please let someone stay at home between 12:00 - 18:30.

    Viele Grüße
    Fadi R.

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    6 years ago

    Hi Fadi,

     

    No worries! Thanks for the news and I will make sure that somebody will be at home during the appointment.

     

    Have a great weekend.

     

    Best regards,

     

    Arnaud

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