‎I have a contract with you without router and i buy a router from internet but its not working

Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

I have a contract with you without router and i buy a router from internet but its not working

7 months ago

I buyed a fritzbox 7430 and its not working with this contract or its not working properly

620

7 months ago
@Ionel costache
Which contract is available?
3
Answer
from
7 months ago
MagentaZuHause M
Answer
from
7 months ago

Ionel costache

MagentaZuHause M

MagentaZuHause M

Ionel costache

MagentaZuHause M

7430 Funktioniert beim M

Answer
from
7 months ago
So its work with this?
Unlogged in user
Answer
from
7 months ago
Eine 7430 kannst du mit MagentaZuhause L nutzen.

War das ein Gebrauchtkauf oder ein Neukauf?
1
Answer
from
7 months ago
O achizite folosită si am ca contract Magentazuhause M
Unlogged in user
Answer
from
7 months ago
Yes, it works
Set router to factory settings beforehand
0
7 months ago
How ? I dont have a reset button on the router
0
7 months ago
https://en.avm.de/service/knowledge-base/dok/FRITZ-Box-7430/3_Loading-the-FRITZ-Box-factory-settings/
0
7 months ago
Which issues are you confronted with?
You get a connection to the internet although?

Connect your PC to the 7430 via LAN-Cable
Open a command line, type ipconfig/all
notice the DHCP-Server
Connect to this DHCP-Server,
hopefully the password on the back of the box works or you got the new password by the seller.
Otherwise try this adress http://169.254.1.1
0
7 months ago
The router have the light on but its dont show me in the lan
3
Answer
from
7 months ago

Ionel costache

The router have the light on

The router have the light on

Ionel costache

The router have the light on

There are 5 status-leds ...

in general: did you read the user manual?
Answer
from
7 months ago
Hello @lonel costache,

thank you for the call. 😊

We will call you back when a Romanian-speaking colleague is available.

Kind regards

Belana
Answer
from
7 months ago
Greetings @lonel costache,

do you by any chance know someone that could translate for you from romanian to english? I'm afraid we don't have colleagues available that can talk to you in your mother-tongue. Please let me know!

If you don't, we can't answer your questions or solve your request, sadly. You could also try to visit a Telekom-shop to get support, but I can not guarantee anything.

Best regards,

Christoph
Unlogged in user
Answer
from