Hi,

I purchased the Telekom Fiber Modem 2 together with router "TP-Link Archer AX55".

After the technician visited the place, I activated the modem by entering the modem ID and I can see green light in the modem. But Internet is still not working. When I called the customer centre they couldn't help either.

Anybody faced such issue and idea on how to resolve it ? I tried connecting directly my computer with LAN cable to my modem and internet is still not working.

Should I buy the Router from Telekom only to activate internet ?