Festnetz contract not visible in Kundencenter

vor einem Tag

Hello,

I have a Telekom fixed-line internet contract (Festnetz only, no mobile).

I can log in with my Telekom ID, but my contract does not appear in Kundencenter.

I also cannot add my Kundennummer manually.

Please link my Festnetz contract to my Telekom ID.

I can provide my Kundennummer and address via private message.

Thank you.

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