Hello Telekom Help Team,
I hereby request the immediate and free cancellation / termination of my contract.
I have been waiting in vain for over a year for the agreed-upon fiber optic connection. Instead, for months I have been fobbed off with a supposed interim solution (Zuhause Sofort S), for which I am paying in full, even though the internet connection is extremely poor and completely inadequate.
It is absolutely unacceptable that multiple support tickets and inquiries have gone completely unanswered for months. I am no longer willing to continue paying for a service that is not being provided while my actual contract is simply ignored.
Since my customer data is stored in my profile, I expect immediate written confirmation of the extraordinary termination.
Emran
vor 2 Stunden
Und ich erwarte, dass du unverzüglich deine Auftragsnummer löschst!
0
vor 2 Stunden
Danke für den Hinweis – ich habe die Auftragsnummer aus dem öffentlichen Text entfernt. Die Daten sind hinterlegt.
0
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