Solved

All of my incoming emails(about 40 Emails) were deleted

3 years ago

On 14 August 2022,  all of my incoming emails that were located on my computer/handy were removed or deleted. About 40 Emails were deleted or removed. I need some of the emails. About two weeks ago, Telekom in Kaiserslautern, started a program with me to insure I had adequate space by deleting certain  information and increasing my space. I pay extra each month for this service.

 

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Datenschutz: Beitragstitel angepasst und E-Mail-Adresse herausgenommen. / Jacqueline G. von Telekom hilft

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    • Accepted Solution

      accepted by

      3 years ago

      @JC40 

      This type of error is common when a computer program is configured to download emails using the POP3 protocol.

      POP3 deletes all emails from the server immediately or after a configured period of time.

       

      In any case, you are the responsible person for regularly backing up all your emails.

      If they haven't, they're gone.

       

      There are Telekom no employees which have access to your psotoffice at the server.

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