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vor 3 Jahren
Die kommen und holen alle Deine TV-Geräte ab. 😁
Spaß beiseite... hast Du gleichzeitig einen Tarifwechsel/Geschwindigkeitswechsel etc gemacht?
0
vor 3 Jahren
Ich habe Magenta TV abbestellt
Das kann man nicht abbestellen, weil es keine Option ist, sondern Bestandteil eines Tarifes.
Du hast also einen neue/anderen Tarif bestellt und da kann es schon sein, dass deine Leitung auch umgeschaltet wird.
In diesem Fall möchte ein Techniker wohl messen, ob das/dein Signal an der TAE ankommt.
2
Antwort
von
vor 3 Jahren
@Kissenschlachter ist ein Bug im System der Port und leitung wird gleich bleiben, wenn Du magst schau ich mal nach.
schau mal deine PN an, Brief oben rechts unter Deinem Avatar oder klick auf den Link https://telekomhilft.telekom.de/t5/notes/privatenotespage Gruß Andi
Antwort
von
vor 3 Jahren
Hallo @Kissenschlachter,
entschuldige, dass ich mich erst jetzt melde.
Konnte Dir @Chill erst mal schon weiter helfen. Ansonsten würde ich @Ludwig II und @buenni zustimmen.
Um genaueres sagen zu können müssten wir aber einmal telefonieren. Teile mir doch gerne mit, wann ich Dich erreichen kann.
Liebe Grüße
Neele G.
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