Solved

Technikertermin stornieren

7 years ago

Guten Tag,

ich möchte den für den 08.10.2018,  8:00-16:00 Uhr vorgesehenen Techniker-Termin absagen. (Ich habe Problem mit dem neuen Mietvertrag deswegen habe ich bist jetzt noch nicht einen Umzug gemacht)

Meine Auftragsnummer: [Datenschutz]

Bitte Info, ob die Abbestellung OK ist.

Danke

Mit freundlichen Grußen

 

N.

[Sherlocka: Auftragsnummer entfernt (Datenschutz)]

Tipp: Kundennummer + Rückruftelefonnummer für die Teamies hier nicht öffentlich (Datenschutz) hinterlegen: Benutzerdaten

6638

11

  • Accepted Solution

    accepted by

    7 years ago

    Hallo @hoangtien.tbg,

    danke für die Rückmeldung. Ich habe den Umzugsauftrag nun storniert, sollte Sie Wohnung dann später für Sie bezugsfertig sein, können wir gerne erneut einen Umzug vom Telekom-Anschluss in die Wege leiten, falls gewünscht.

    Der Kündigungswunsch via Online-Formular ist bei uns eingegangen und wird in Kürze von der entsprechenden Abteilung bearbeitet.
    Erfolgt die Kündigung zum Ende der Vertragslaufzeit, ist der Termin der 02.01.2019.
    Dazu setzen sich die Kollegen noch einmal mit Ihnen in Verbindung bzw. leiten die Kündigung in die Wege.

    Viele Grüße
    Jonas J.

    0

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