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Sky Cinema Freischaltung

7 years ago

Ich habe u meinem bestehenden Sky Abo am 07.01.2019 das Cinema Paket wieder dazugebucht. Bisher kann ich die Sender noch nicht empfangen. Im Sky Kundencenter ist es gebucht.

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  • Accepted Solution

    accepted by

    7 years ago

    Hausmeisterklaus

    Ja die Kündigung des Film Pakets Telekom zum 13.01.2019 ist in Bearbeitung

    Ja die Kündigung des Film Pakets Telekom zum 13.01.2019 ist in Bearbeitung 

    Hausmeisterklaus

    Ja die Kündigung des Film Pakets Telekom zum 13.01.2019 ist in Bearbeitung 


    Wenn dieser Auftrag "abgeschlossen" ist, kann der neue Sky- Auftrag bearbeitet werden 

    Bild nicht vorhanden

    0

  • Accepted Solution

    accepted by

    7 years ago

    Hallo @Hausmeisterklaus,

    @Gelöschter Nutzer hat hier bereits die richtige Antwort gepostet. Der Buchungsauftrag von Sky liegt hier auch schon vor. Nach der Kündigung wird das Cinema Paket automatisch freigeschaltet.

    Grüße
    Alexander M.

    4

    from

    7 years ago

    Guten Morgen @Hausmeisterklaus,

    ja, normalerweise dauert es dann noch ca einen Tag. Ich habe den Vorgang aber einmal beschleunigt und das Paket für Sie direkt freigeschaltet.

    Viel Spaß beim Schauen.

    Bild nicht vorhanden



    Gruß
    Sören M.

    from

    7 years ago

    Super Danke

    ein Telekom Mitarbeiter

    0

    from

    7 years ago

    Gern geschehen.

    Bild nicht vorhanden



    Gruß
    Sören M.

    Unlogged in user

    from

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