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Wie finde ich heraus, welches MagentaTV ich nutze?

Magenta App Fehler 4002000 beim Galaxy S3

vor 5 Jahren

Hallo,

 

ich habe das gleiche Problem. Allerdings tritt das Problem auch bei der Version 3.4.2, 3.4.1 und 3.3.0 und kleiner auf.

Ich habe den agentaZuhause XL - MagentaTV Smart Tarif.

Das Problem exisiert nur auf dem Samsung Galaxy S3, Modellnummer SM-T825, Android-Version 9, Basisbandversion T825XXU3CTA1. Ich benutze aktuell die aktuelle Magenta TV Version 3.4.2.

Fehlerbild / Fehlermeldung:

Nach dem Login werde ich auf der Startseiten weitergeleitet. Möchte ich nun ein aktuelles Programm schauen "JETZT LÄUFT IM TV", dann wird der Stream gestartet. Nach ca. 2 Sekunden fängt das Bild an zu ruckeln bis der Bildschirm schwarz wird und der Kreis sich in der Mitte des Bildschirm im Uhrzeigersinn dreht.

Danach kommt folgende Fehlermeldung:

"Hinweis, Das hat leider nicht funktioniert. Bitte versuche es noch einmal. (4002000) IllegalStateException"

Was hat diese Fehlermeldung zu sagen?

Mit freundlichen Grüßen

Stefan

205

0

1

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