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Das hat leider nicht funktioniert (9)

9 months ago

Mitten in einer Filmwiedergabe aus der Magenta+ Videothek wurde der Film unterbrochen und die Nachricht "das hat leider nicht funktioniert (9)" angezeigt. Ich habe die App mehrere Male neu gestartet, deinstalliert und neu-installiert. Alles nichts gebracht. Die Fernsehsender z. B. ARD funktionieren jedoch. Das ganze läuft als Magenta Gen. 1 auf einer FireTV Box. Was ist los?

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  • 9 months ago

    henrykf63

    Was ist los?

    Was ist los?
    henrykf63
    Was ist los?

    Bei mir auch. MagentaTV + kaputt ….

    0

  • 9 months ago

    aus: https://telekomhilft.telekom.de/t5/TV/MR401-streams-gehen-nicht/m-p/6940089#M687516

     

    Mal Router + MR für mind. 15Min ausschalten,

    dann Router neu starten und waren bis der online ist,

    dann den MR starten

    (nur so wird eine Session beendet und der MR steigt nicht in eine fehlerhafte Session ein.)

     

    Anscheind haben mehrere User gerade das Problem.

    2

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    9 months ago

    @henrykf63

     

    Vielen Dank für deinen Beitrag in unserer Community 🙏🏽 Du hast ja bereits erste Antworten erhalten 🙂 Hat der Tipp von @Buster01 geholfen? 

     

    Wenn nicht, gebe ich das gerne mal an unsere Fachabteilung 👍🏽 Kannst du mir dann noch mitteilen, welche App- und Clientversion installiert ist und ein Beispiel (Filmtitel + Datum und Uhrzeit) nennen 🙌🏽

     

    Viele Grüße

    Timur

    Answer

    from

    9 months ago

    Hallo Zusammen, 

     

    ich habe gerade noch mal geprüft und konnte sehen, dass die Störung bei VOD Inhalten behoben werden konnte 🙂 Könnt ihr das bestätigen? 

     

    Viele Grüße

    Timur

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