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vor 9 Tagen
I therefore requested a withdrawal for this contract
Hello,
On 21.06.2026, I accidentally subscribed to MagentaTV MegaStream with the order number < Bestellnummer von VoPo914 entfernt>
I therefore requested a withdrawal for this contract, but have yet to receive any feedback today on the 01.07.2026.
How can I check the status of my withdrawal request?
Where and how did your request the withdrawal? It is quite usual that the processing takes some time, and your are still within the 14 days legal cancellation period, so there's nothing to worry about right now.
Best wishes,
Thomas
0
3
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vor 9 Tagen
I requested the withdrawal on the official Telekom page, and included my order number. I also received an email confirming the arrival of my request in the system.
von
vor 9 Tagen
I requested the withdrawal on the official Telekom page, and included my order number.
I requested the withdrawal on the official Telekom page, and included my order number. I also received an email confirming the arrival of my request in the system.
Then everything should be fine and work out as expected.
Best,
Thomas
0
von
vor 9 Tagen
Hello @Cheng Zhen Lee,
sadly with the Magenta TV without an internet tariff it gets a bit more complicated.
Sadly I only reached your mailbox. Let me know a timeframe that works for you.
Kind regards
Belana
0
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