Kann mobil Vertrag nicht verknüpfen mit Festnetz Vertrag findet meine Rufnummer nicht obwohl MagentaTV vorhanden ist

9 months ago

Festnetz wird nicht angezeigt angeblich kein Vertrag vorhanden nur mobilefunk Nummer wird angezeigt trotzt magenta Internet Anschluss 

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  • 9 months ago

    Grüße @harri-wreth 

    Erstmal alle Verträge im Kundencenter verknüpfen: Kundencenter: Verträge hinzufügen | Telekom Hilfe

    Dann mit diesen Logindaten erst in der MeinMagenta-App einloggen.

    Dort taucht dieser dann nach max 72 Stunden von alleine dann auf.

     

     

    Wichtig: Regio-Tarife gehen nicht in der MeinMagenta-App

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    9 months ago

    Da dreht man sich im Kreis so wie ich hinzugefügen drücke kommt die Meldung Login erforderlich und es geht wieder von vorne los 

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  • 9 months ago

    @harri-wreth 

    Es gibt wohl immer noch das Problem bei der Telekom.

    Versuche es daher mal morgen wieder.

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    9 months ago

    Hallo zusammen,

     

    ja, es gab gestern leider einen kleinen wärmebedingten Ausfall, so dass die E-Mail Funktionalität leider eingeschränkt bis gar nicht mehr funktionierte. Dies ist gestern auch bereits wieder behoben gewesen.

     

    Gruß

    Sebastian S.

     

    PS: Sollte es aktuell bei jemandem nicht mehr funktionieren, wird es nicht daran gelegen haben. Da wäre meine Empfehlung nun einen eigenen Thread zu eröffnen.

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