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) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.
By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.
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Use of Utiq technology powered by your telecom operator
We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).
The Utiq technology is privacy centric to give you choice and control.
It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).
The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:
- on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
- on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.
By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.
You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.
vor 5 Jahren
ich danke Ihnen für Ihren Beitrag hier bei uns.
Ein ungewohnt schwacher Empfang kann mehrere Ursachen haben. Vorab, ob ein Laufzeitvertrag oder eine Prepaid-Karte bei uns genutzt wird, das macht keinen Unterschied.
Da Sie schreiben, dass Sie in mehreren Bereichen Probleme haben, gehe ich im ersten Schritt davon aus, dass etwas mit dem Smartphone oder der SIM-Karte nicht stimmt. Haben Sie die Möglichkeit, ein anderes Gerät zu testen? Andernfalls würde ich Ihnen gerne eine neue SIM-Karte zukommen lassen (um eine Komponente ausschließen zu können).
Probieren Sie es ebenfalls bitte einmal damit aus, die Netzwerkeinstellungen zurückzusetzen.
Lieben Dank und Gruß
Katharina S.
0
vor 5 Jahren
Liebe Katharina,
danke für Ihren Vorschlag. Ja, gerne würde ich eine neue SIM Karte bestellen.
0
vor 5 Jahren
0
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