Solved

volte und wifical buchen

4 years ago

Ich finde bei mir im Kundencenter keine Option um VoLTE und wificall zu Buchen.    

 

Habe ein Oneplus 8t, und mit einer Klarmobil (Telekom Netz) geht wolte, bzw zumindest wurd mir da das VoLTE Zeichen angeboten.  bei meiner Telekom Magenta M gehts nicht.

 

 

 

 
 
 
 
 
 
 
 
 

192

4

  • Accepted Solution

    accepted by

    4 years ago

    Hallo @genabde 

    das solltest Du über diesen Weg / Anleitung selbst überprüfen und ggf. dazu nehmen können.
    Schau mal hier:

    https://www.telekom.de/hilfe/mobilfunk-mobiles-internet/wlan-call/voraussetzungen/option-volte-und-wlan-call?

     

    Beispiel einer Ansicht eines anderen Tarifes im Kundencenter:

    Bild nicht vorhanden

    Gruß
    Waage1969

    0

  • 4 years ago

    Guten Morgen @genabde,

    herzlich willkommen in unserer Telekom hilft Community. Eine mögliche Lösung, wo du die Tarifoption findest hat dir @Waage1969 schon mitgeteilt.

    Bild nicht vorhanden


    Wie sieht der Screen bei dir im Kundencenter aus? Hat es geklappt?

    Viele Grüße
    Christoph T.

    2

    Answer

    from

    4 years ago

    mir fehlte die option, ich hab dann angerufen,  musste überzeigungsarbeit leisten bei de rHotline, aber die Dame hat dann doch was gefunden, dass sie aktivieren kann. Nun hab ich es, und es wird mir nun auch im Kundencenter auch unter Optionen angezeigt.  

    Answer

    from

    4 years ago

    Das doch wunderbar @genabde!

    Wenn dir wieder mal was auf dem Herzen liegt, melde dich gerne.

    Liebe Grüße
    Tim D.

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