Unzufrieden
5 years ago
Ich bin nicht ein Telekom Kunde aber ein paar Tage früher habe ich ein Montat WLan to go bestellt aber ich habe zu viele Probleme mit der Verbindung weil das Signal gut ist!
Mit diese Leistung leidet kann Ich nicht diese Service benutzen und ich will mein Geld zurück.
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6 years ago
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5 years ago
Du hast Probleme mit der Verbindung weil das Signal gut ist?
Wenn das Signal zu schwach ist bist du einfach zu weit entfernt von dem HotSpot. Was kann da die Telekom dafür?
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5 years ago
WLAN to Go ist auch kostenfrei, was hast du bestellt?
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5 years ago
Ich bin nicht ein Telekom Kunde...
Ich bin nicht ein Telekom Kunde...
Ich dachte man muß Telekom-Kunde sein, um WLAN2Go nutzen zu können.
Liege ich da falsch?
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Answer
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5 years ago
You are selling an unusable service due to your software and system setup. As another user mentioned I could have bough the prepaid sim + flat wlan for 10 euros. I have payed 3 times more for just wlan which doesn't work.
You're losing customers' trust is enough, 30 euros is not important for me (you can keep it) but the extra effort and frustration that it caused!
Answer
from
5 years ago
You are selling an unusable service due to your software and system setup. As another user mentioned I could have bough the prepaid sim + flat wlan for 10 euros. I have payed 3 times more for just wlan which doesn't work. You're losing customers' trust is enough, 30 euros is not important for me (you can keep it) but the extra effort and frustration that it caused!
You are selling an unusable service due to your software and system setup. As another user mentioned I could have bough the prepaid sim + flat wlan for 10 euros. I have payed 3 times more for just wlan which doesn't work.
You're losing customers' trust is enough, 30 euros is not important for me (you can keep it) but the extra effort and frustration that it caused!
I can imagine and I'm sorry. But remember one thing: I'm not an Telekom employee, I'm a customer like you. But I want to explain you the facts. Not more! I'm with you, but at this time you don't have a chance for be refunded. So just keep that in your mind for the future. Stay home and safe!
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5 years ago
thanks for your hint, I didn't know about it!
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