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Not Knowing German at Appointment with Technician

3 years ago

Hello Dear Telekom,

 

I am new in Germany and I have ordered MagentaZuhause L online. Technician will visit my apartment on  21.11.2022 and that date is okay for me. But, I worry that I cannot speak German in case the technician tries to communicate. I am stressing that I will not be able to communicate on a phone call if the technician asks if I'm home etc. since I cannot speak German. What would you recommend?

 

Thank you in advance 

161

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