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how to get an eSIM with the same number if lose phone with a SIM
vor einem Jahr
Hello, I lost my phone with a SIM card, how can I get an eSIM with the same number if I can’t receive SMS because the SIM card is lost? Is it possible to receive it by email?
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vor einem Jahr
you can order it via hotline, they can activate ist immediately if you provide the E-ID of the phone
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vor einem Jahr
Thank you for the quick response, tell me what number I can dial, is it possible through whatup? I don't have a SIM card, I can't make phone calls
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vor einem Jahr
0800 33 02202
You can take contact via WhatsApp here: https://wa.me/4915142227878 (from: https://www.telekom.de/kontakt?samChecked=true )
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Antwort
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vor einem Jahr
Hello and welcome to the community, @space8407
Unfortunately we have to provide authentication by telephone.
Therefore, the quickest way is to go to a Telekom shop tomorrow - with your ID card.
Our colleagues give you an eSIM profile or a new SIM card.
Kind regards
Carolin L.
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vor einem Jahr
Hello and welcome to the community, @space8407
Unfortunately we have to provide authentication by telephone.
Therefore, the quickest way is to go to a Telekom shop tomorrow - with your ID card.
Our colleagues give you an eSIM profile or a new SIM card.
Kind regards
Carolin L.
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