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Akzeptierte Lösung
akzeptiert von
vor 10 Monaten
Hallo @mars0815,
da muss eine neue Karte her, da den Anweisungen auf dem kaputten Handy nun nicht mehr gefolgt werden kann. 😕
Einen Kartentausch kannst du entweder hier anstoßen, oder auch über uns.
Bild nicht vorhanden
Liebe Grüße
Anna
0
Akzeptierte Lösung
akzeptiert von
vor 10 Monaten
Im Prinzip musste ich die „alte“ eSIM im Kundencenter auswählen und dort eine neue bestellen. Als Grund konnte ich Gerätewechsel wählen.
Freundlicherweise war das kostenlos!
0