Gelöst

Bei meinem mobilen Vertrag sind die Schaltflächen Optionen buchen und Optionen bearbeiten ausgegraut

vor 3 Jahren

Moin!

 

Seit einigen Tagen versuche ich meine MultiSIM zu kündigen. Jedoch ist der Optionen bearbeiten Knopf ausgegraut. In der Vergangenheit klappte es wunderbar, weshalb mich das gerade etwas wundert. 
Ich bin für jeden Tipp dankbar :-). 

173

5

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    Hallo @neoME,

     

    aktuell gibt es einen Fehler im Kundencenter, dass bei manchen Tarifen die Buttons zum Bearbeiten der Optionen nicht funktionieren.

    Bitte versuche es mal über diesen Direktlink zur Optionsverwaltung im Mobilfunkbereich: https://www.telekom.de/kundencenter/optionenaenderung

     

    Viele Grüße

    Mikko

    1

    Antwort

    von

    vor 3 Jahren

    Hat funktioniert, danke dir!

    Uneingeloggter Nutzer

    Antwort

    von

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