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4 years ago
Hallo @MoepMoep,
vielen Dank für deinen Beitrag hier in der Community!
Du hast am 29.09. deinen Vertrag verlängert und bis jetzt noch keine Auftragsbestätigung erhalten? Möchtest du diese denn für die Cashback Registrierung haben?
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4 years ago
@MoepMoep dann kannst du dich nur ein wenig gedulden, bis sich hier jemand vom @Telekom hilft Team meldet. Zur Zeit haben die Teamies aber richtig viel zutun. Alternativ kannst du dich auch an den Kundenservice wenden(Hotline: 0800 33 02202 / Textchat / Neu: Live-Beratung /
Telekom-Shop)Answer
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4 years ago
@MP0602,
an den Textchat habe ich mich schon gewendet und leider keine Hilfe erhalten. Ich versuche es dann mal bei der Hotline.
Viele Grüße
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4 years ago
@MoepMoep beim Live Service sollte man dir auch weiterhelfen können. Ansonsten kannst du auch hier auf das Team warten
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4 years ago
bitte entschuldige die späte Reaktion auf deinen Beitrag.
Du hast ja bereits die richtigen Antworten von @MP0602 erhalten.
Bild nicht vorhanden
Konnte die Hotline schon weiterhelfen oder wird noch Hilfe benötigt?
Freundliche Grüße
Finn A.
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4 years ago
vielen Dank. Der freundliche Telefonsupport konnte mir erfolgreich weiterhelfen
Bild nicht vorhanden
Ich markiere den Beitrag als erledigt.
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