‎Need to cancel contract as device is lost and cannot be returned

Need to cancel contract as device is lost and cannot be returned

vor 14 Tagen

We terminated our main contract over a year ago but the Digitalisierungsbox Smart 2 rental remained active. The device was lost during an office move and cannot be returned. Please cancel the rental contract immediately and bill us the residual value (Schadenersatz) so we can close this account

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vor 14 Tagen

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vor 14 Tagen
Hallo @BerlinOffice;

thank you very much for the friendly phone call with my colleague.
I have processed the cancellation along with the calculation of the residual value.
The amount will be shown and deducted in the next invoice.

Best regards,

Melanie
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vor 14 Tagen
Hey Melanie, thank you very much for your help.
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