Hi,

Last year a couple of employees from Telekom came to my house and said fiber optic connection was available and whether I wanted to switch. I am currently using Vodafone (1000mbits) and paying 50 euros for it. The Vodafone connection was ok with a few hour outages every few months. Telekom said they will be taking care of cancelling my contract with Vodafone. Today I got a letter from Telekom saying I have opted for MagentaTV Basic with 50Mbits. I only agreed to switch to Telekom because I was getting 500Mbits connection, not the 50 Mbits connection! What are my options here? Can I cancel the Telekom contract and go back to Vodafone? Please help!