‎Unable to cancel contract with umzug

Unable to cancel contract with umzug

4 months ago

Hello. I currently have a MagentaZuhause L contract but I am moving out of apartment on 01.08.2025. I am moving in with my husband who already has a vodafone connection which he cannot change. How can I cancel my Telekom contract. I filled the online form and they cancelled my contract starting from 01.08.2026. Which means I have to pay for one year without using this internet. Please guide me on how I can cancel my contract.

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