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Akzeptierte Lösung
akzeptiert von
vor 6 Monaten
Hallo @IngoHannelore,
bei Vertragsabschluss haben Sie Ihr Einverständnis zu unseren Allgemeinen Geschäftsbedingungen gegeben. Im Punkt 4 b ist Ihre Pflicht zur Erteilung eines SEPA-Lastschriftmandats zur verbindlichen Nutzung des Lastschriftverfahrens als fester Bestandteil Ihres Vertrages beschrieben. Eine Wahlmöglichkeit, aus dem SEPA-Lastschriftverfahren in eine andere Zahlart zu wechseln, bieten wir nicht an.
Grüße Detlev
0
Akzeptierte Lösung
akzeptiert von
vor 6 Monaten
Hallo @all,
ausschließlich für akute Sachverhalte (z.B. Konto erloschen und ein neues Konto ist noch nicht aktiv) kann kurzzeitig die Zahlart "Überweisung" zur Verfügung gestellt werden.
Jedoch bestehen wir nach angemessener Zeit wieder auf den Wechsel in das vereinbarte SEPA-Lastschriftverfahren gemäß AGB bzw. Vertragsbedingungen. Wir können einen Wunsch zur Änderung der Zahlart nicht erfüllen.
Grüße Detlev
0