You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
Informieren Sie sich über unsere aktuellen Internet-Angebote.
4 years ago
@theawakening Try this:
Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzen
https://www.telekom.de/hilfe/hilfe-bei-stoerungen
0
9
Answer
from
4 years ago
Lamentably the problem continues. 2 restarts in 2 hours.
@lejupp , can you contact with Telekom support team so they can contact me in English if it is needed? I wish to switch to a newer model if it is possible.
Thanks again for your help.
0
Answer
from
4 years ago
I have pushed the "inform team" button. Please have a little patience, the team members are quite busy most of the time...
0
Answer
from
4 years ago
Ok, thanks!!
0
Unlogged in user
Answer
from
4 years ago
I see that the shutdowns are better, thanks to @Chill erst mal and @lejupp for the help.
I tried to call you, but I could not reach you. The phone number is not available. Is the phone number in your profile correct?
Could you maybe add another number to your profile? And when can I call you?
Please let me know when you changed the number, so I can call you on time.
Kind regards
Sana A.
0
5
Answer
from
4 years ago
Yesterday the router has been restarted like 20 times in 3 hours...
0
Answer
from
4 years ago
@Sana A. ping...
0
Answer
from
4 years ago
0
Unlogged in user
Answer
from
Unlogged in user
Ask
from