Good afternoon,

I have a problem with my WiFi. I’m using the speed port router (the black tall one).

On the router it shows green light and also the WiFi icon also shows green light. However, my phone cannot seem to detect the WiFi or any of the devices available in my home. 

I have tried to restart, unplug and plug again the cable etc but nothing works. 

It worked fine last night but this morning when I woke up it’s suddenly not working. 

I tried to connect to the WiFi using the QR code which I had saved before and it says “Unable to connect”

one thing that I noticed, everytime I restart, before it shows the green light, the router shows 4 orange lights then within seconds goes to the green light. Not sure if this means something tho. 

Please help.