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vor 3 Tagen
my wifi
I have an appointment to set up my wifi this weekend but i haven’t received any data about router order or delivery
??? DSL or Fiber Access?
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vor 3 Tagen
@kasnura Thank you for the phone call. If you are certain that no router was included in your order, please feel free to get in touch with me, and I will then arrange for the hardware to be ordered.
Kind Regards Wiebke
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vor 3 Tagen
Hi@Wiebke S. i have contacted Check24 and they told me “ it sent to Telekom on 21 October 2026 and is active at CHECK24. Please ask Telekom to search using your CHECK24 order number 17893394; the Speedport is also ordered through Telekom.”
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vor 3 Tagen
@kasnura I have now found the cause and corrected it. The hardware has been ordered and will arrive at your location in the next few days.
Kind Regards Wiebke
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