‎Return equipment after contract termination

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Return equipment after contract termination

3 years ago

Hi,
sorry my German is not very good. I have requested termination of my contract after the minimum period on 28.02.2022. How can I return the equipment?
Thank you!

DeepL Translation:

Hallo,
sorry, mein Deutsch ist nicht sehr gut. Ich habe die Kündigung meines Vertrages nach der Mindestlaufzeit zum 28.02.2022 beantragt. Wie kann ich das Gerät zurückgeben?
Dankeschön!

494

3 years ago
Hello @Jtan12

https://retoure.telekom-dienste.de/miete/
0
3 years ago
Hello @Jtan12

https://www.telekom.de/hilfe/geraete-zubehoer/router/geraete-mieten-endgeraete-servicepaket/mietgeraet-kuendigen

0
3 years ago
thanks @Gelöschter Nutzer @renner281064

there are no devices shown that i can return when i use the page.
3
Answer
from
3 years ago
@Jtan12

Is it also rented equipment?
If yes, which?
They moved?
If so, the postal code of the old address must be used for my link.

(Translated with Google)
Answer
from
3 years ago
Yes, the router was rented.
no, it was not moved. I put the correct postal code from the delivery note, and my customer number.
when it shows the list of devices, nothing was there

deepl translate:
Ja, der Router wurde gemietet.
Nein, er wurde nicht verschoben. Ich habe die richtige Postleitzahl aus dem Lieferschein und meine Kundennummer eingegeben.
Als die Liste der Geräte angezeigt wurde, war nichts zu sehen.
Answer
from
3 years ago
Hello @Jtan12,

thanks for the nice call.

As we discussed, I sent you the Retourenschein via Post to your new address.

For any further questions, just, sent me a message.

Kind regards Sana A.
Unlogged in user
Answer
from
Accepted Solution
accepted by
3 years ago
Hello @Jtan12,

thanks for the nice call.

As we discussed, I sent you the Retourenschein via Post to your new address.

For any further questions, just, sent me a message.

Kind regards Sana A.
0