r56-0999 error and then after a while I have the Connection failed. Check the LEDs at your Speedport and the Wiring.

2 years ago

Hey,

I lost the connection suddenly and when I went through the panel I saw the error showing below: 

Screenshot 2023-11-01 at 15.39.05.png

 
When I restarted the router I always had internet connection for 2 minutes but then it was showing that error above, How ever now after a 1 hour I am getting this error :

Connection failed. Check the LEDs
at your Speedport and the  Wiring .


Last Activity

2 years ago

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    • 2 years ago

      Please give us some more details... is this a new connection or did it already work before?

      Did you try a reset of the router and automatic setup afterwards?

      1

      Answer

      from

      2 years ago

      Hello @Ehsan,

       

      please fill out your profile data here with your customer number and phone number. So we can have a look at what's going on. 

      When that's done, please let us know here. Also let me know what times I can reach you best. 😊

       

      Kind regards

      Belana M. 

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