Solved
Overcharging my invoice
2 months ago
I have seen my invoice online and it contains products and services I did not order or receive. I looked back at my order history and seen that during the past few weeks orders were placed for products with my customer number but a different phone number (unknown to me). I obviously never ordered these things and now have a very high invoice pending. What can be done?
Note:Â
This post was escalated by Sherlocka at 22.06.2025 11:35.
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Official Solution
accepted by
2 months ago
@user_56e96e,
thank you for another pleasant call.
I have carried out the discussed actions.
If there's anything else I may help you with, feel free to write again.
Have a nice evening and a good weekend. đ
Kind regards
Malte
Note:Â
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