No Internet Connection After Entering "Zugangsdaten" in the Modem Page
2 months ago
Hello everyone, I have to use DSL until my Fiberglass extension is setup.
Today, I have received my modem and the Zugangsdaten letter. I powered modem, entered into modem configuration page and entered "Zugangsdaten" correctly. I think my line is active since a webpage is automatically opened: https://anschlussinfo.de/ with my line-id.
Modem's DSL page, modem's physical screen and my Windows says I should be connected to the internet. On the other hand, I have an appointment on 26 May. My questions are;
- Can it be done fully automatically if I have necessary data from Telekom and some computer knowledge
- Line "seems" to be active, do I really need a technician to come my house?
- There might be multiple type of accounts. I logged into telekom.de with the same credentials of this forum. When I tried to add my contract, the page only lets me enter phone number, not a contract number. My Internet contract has 3 assigned phone number, I entered the first one and it says I need to login to Telekom on a different account. Check the attachments for screenshot. Do I need to create another account for internet contract? I have never had a mobile phone contract with Telekom but this forum account seems to be defaulting to mobile phone contract.
Thanks in advance.
47
13
This could help you too
1 year ago
119
0
1
4 years ago
4793
4
4
10 months ago
129
0
1
You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.