I’ve called the numbers I can find for English help. Either disconnected or just on hold for ever(45 mins before hanging up last time). 

I’ve had this internet for a couple years. All the hardware is fine. But the internet just stops working!! I work from home so this is horrible. Them I need to use cellular data and often buy extra cellular data bc the home internet is so bad. 

is there a way to have someone check my line? 

thank you!