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Mein Router ist seit Wochen fast ausschließlich über LTE verbunden anstatt über DSL

2 years ago

Seit mehreren Wochen ist mein Speedport Hybrid Plus Router fast ausschließlich über LTE verbunden. Die DSL Anbindung wird durch den Router nur ab und zu genutzt. Gibt es hier Abhilfe?

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  • 2 years ago

    @alex74o was kommt hier raus?

    Hier Kannst Deine Leitung mal vorprüfen und auch eine Meldung absetzen
    https://www.telekom.de/hilfe/hilfe-bei-stoerungen

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    2 years ago

    Danke für die Info.

    Aber zu meinem Problem gibt es im Menü-Verlauf keine schlüssige Auswahl.

    Deshalb habe ich den Post hier in der Community gemacht.

    Ich versuche es mal bei der Störungsstelle der Telekom.

     

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  • 2 years ago

    alex74o

    Gibt es hier Abhilfe?

    Gibt es hier Abhilfe?
    alex74o
    Gibt es hier Abhilfe?

    Joar gibt es schon, man muss nur die Störungsstelle dazu anrufen.

    0800 33 01000 die kümmern sich dann drum.

    Bild nicht vorhanden

     

    0

  • 2 years ago

    @alex74o ich kann mir den DSL Anteil ansehen, schau mal deine PN an, Brief oben rechts unter Deinem Avatar oder klick auf den Link https://telekomhilft.telekom.de/t5/notes/privatenotespage Gruß Andi

    0

  • 2 years ago

    Guten Morgen und frohe Weihnachten @alex74o 

     

    Ich schaue mir deine Leitung gerne einmal an, sobald du dein Profil vervollständigt hast.

    Hinterlasse mir bitte eine kurze Info, wenn du deine Daten hinterlegt hast.

     

    Viele Grüße 

    Claudia Bö.

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  • Accepted Solution

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    2 years ago

    Neuer Router wird von der Telekom bereitgestellt

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