Kabel Fehler (e0)
11 months ago
Hello,
I guess I have an FTTB connection in my apartment building. I only have a 7 digit code and an ethernet port in my own apartment. I activated my connection last week, still I dont have internet. I tried going to Telekom shops and called Telekom. I could not find any help!
I have a Speedport Smart 4 router, I aslo tried it configuring manually. It shows "Kabel Fehler (e0)". Is there something I need to do in the main building connection to get the internet?
I find it really annoying to solve this issue as my German is also not good!
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11 months ago
have a Speedport Smart 4 router
The Smart 4 is not compatible with FTTB , you need the Smart 4 Plus which also support G.fast.
See also:
https://www.telekom.de/hilfe/geraete-zubehoer/router/speedport/glasfaser-kompatibel
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Answer
from
11 months ago
Hi @aswin_sathish,
as @NDiTF mentioned a Speedport Smart 4 would need a Glasfasermodem 2 as well to work properly.
You can just double-check the type of your device on its back.
The Glasfasermodem 2 can be bought online or in our shops.
Kind regards
Louisa
Answer
from
11 months ago
a Speedport Smart 4 would need a Glasfasermodem 2 as well to work properly.
A "Glasfasermodem 2" requires an FTTH connection (Gf-TA) based on GPON. According to the TO, however, this is an FTTB -Line (with a corresponding RJ45 socket in the apartement), i.e. a G.fast connection. The "Glasfasermodem 2" does not work there!
See also the Article i linked above (there under FTTB ).
An alternative for the Smart 4 Plus would be (e.g.) a Draytek Vigor 166 (Gen 2), which could be used as a G.fast-Modem for the Smart 4 (non Plus).
Answer
from
11 months ago
Oh my! Thanks a lot for the advice @NDiTF.
I mixed something up - my apologies! 😱
@aswin_sathish So you do need a different router in this case.
Kind regards
Louisa
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